Support
Customer support
Questions about an order, documentation, availability, or fulfillment can be directed to Citadel Research support.
Include your order number if your question is about an order. Never send payment credentials by email.
- Order statusFind your order and its current status.
- COAsBatch documentation by compound and strength.
- Refunds & cancellationsHow to cancel an order or request a refund.
- ShippingWhere we ship, charges and tracking.
Support covers orders, documentation and fulfillment. We do not provide usage, handling-for-use or dosing guidance: all products are sold for laboratory research use only, and are not for human or veterinary use.
Privacy requests (access, correction or deletion): email the address above with the subject “Privacy request” and your order number. See the Privacy Policy.